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House of Names

Our Shipping Policy


Estimated UPS Delivery Times (Continental USA - Street Address Only)
Estimated UPS Delivery Times (Continental USA - Street Address Only)

General Notes

  • All non-Digital orders are processed the next business day from our office in Kingston, Canada.
  • Digital orders or portions of your order that are Digital are automatically filled upon receipt of payment 24 hours a day, 7 days a week.
  • Imported Hand painted plaques take approximately 10 to 12 weeks for production and shipping.
  • 8.5" x 11" and 11" x 17" printed products are packed in flat mailing envelopes and shipped in sealed plastic pouches.
  • Apparel products are packed and shipped in plastic pouches.
  • Framed products are boxed.
  • Shipping and handling costs are calculated at different rates for products of different weights. For paper products, this is generally: $10.00 for the first item, and $4.00 for each additional item.
  • Environmentally friendly loose bio-fill foam and boxes made of recycled material wherever possible.

Free Shipping

  • We currently offer free shipping within North America on any order totalling $85 U.S..
  • Rush shipping is still available on these orders at our regular fee.
  • Digital orders or portions of your Order that are digital have no shipping fees as they are delivered to you by email and/or download

Shipping Methods

  • We use UPS whenever possible if you provide a street address for delivery.
  • UPS cannot deliver to APO, FPO or U.S. Possessions. For these locations, we ship by USPS.

Rush Delivery

  • This premium service is above the base shipping and handling charges.
  • Rush Deliveries are shipped by UPS wherever possible. UPS cannot deliver to APO, FPO or U.S. Possessions - for these locations, we ship by USPS.
  • Overnight delivery is not available to APO, FPO or U.S. Possessions.
  • Every attempt is made to deliver your order within the time frame selected.