Shipping Information

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Timing
  • Download orders or portions of your order that are Downloads are available for Download after payment processing; another copy is sent by email.
  • Non-Download orders are filled the next business day from our office in Kingston, Canada.

UPS Standard Delivery Map
Estimated UPS Delivery Times (Continental USA - Street Address Only)
Shipping Methods
  • We use UPS whenever possible if you provide a street address for delivery.
  • UPS cannot deliver to APO, FPO or U.S. Possessions. For these locations, we ship by USPS.
  • Download orders or portions of your Order that are downloads have no shipping fees as they are delivered to you by email and/or download
Rush Delivery
  • This premium service is above the base shipping and handling charges.
  • Rush Deliveries are shipped by UPS wherever possible. UPS cannot deliver to APO, FPO or U.S. Possessions - for these locations, we ship by USPS.
  • Overnight delivery is not available to APO, FPO or U.S. Possessions.
  • Every attempt is made to deliver your order within the time frame selected.
Packaging
  • Framed products are boxed.
  • Shipping and handling costs are calculated at different rates for products of different weights.
  • Environmentally friendly loose bio-fill foam and boxes made of recycled material wherever possible.