All products shipped by HouseofNames.com are 100% guaranteed.
We are confident that your order will be received on time, undamaged and will meet your expectations.
However, if you are in any way dissatisfied with the quality, condition or workmanship of your order, a refund can be arranged. Refunds and exchanges are not permitted after the allowable return period.
365-Day Policy
Physical goods may be returned within 365 days from the date of purchase for a refund issued to the original source of payment.
Physical goods may or may not be required to be shipped back to us. If the goods are requested to be returned, shipping charges may apply. If there are shipping charges, you will be responsible for paying them unless the error or fault was made on our behalf during ordering processing or shipping. Shipping charges will be automatically deducted from your refund.
Shipping charges are non-refundable.
30-Day Policy
Digital products including JPGs and PDFs are available for refund within 30 days of receipt. A full refund would be issued to the original source of payment.
Refunds usually take 1 to 2 business days.
Please contact sales@houseofnames.com to coordinate returns.
This page was last modified on 1 March 2024 at 8:29 EST